Japanese Language Social Media Moderator — Flexible, Temp Roles

Social Factor

Salem (OR)

Remote

USD 25,000 - 39,000

Part time

14 days+

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Job summary

Social Factor is seeking project-based, temporary or part-time Language Community Moderators with native Japanese proficiency to build and grow online communities for major brands. Based in the United States, Oregon, Salem, you’ll work on moderation across platforms with flexible schedules, including 24/7 opportunities where needed.

Ideal candidates have moderation experience, strong communication skills, and the ability to mirror brand voice.

Qualifications

Native-level understanding of Japanese language.
Deep understanding of language pop culture, nomenclature, and slang.
Able to understand client's brand voice & accurately engage with users.
Previous social media moderation experience is required; live stream moderation is a plus.
Sprinklr, Khoros, and/or Sprout Social experience is a plus.
Exceptional organizational and multitasking abilities; follow guidelines/workflows.
Excellent verbal and written communication skills.
Strong willingness to learn and think critically; proactive.
High energy with the capability to multitask in a dynamic organization.
Knowledge of major social media platforms: YouTube, Facebook, X, Instagram, LinkedIn.
PC with Windows 10 and macOS 12.x; 150 Mbps speed requirement.

Responsibilities

Develop strong, growing digital communities for brands as work becomes available.
Interact with users in real-time, answering questions and troubleshooting.
Mirror brand voice and guidelines across platforms to maintain consistency.