System & Network Administrator (Chinese & English Bilingual)

UpRight People Consultancy; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A well-established food wholesale company in Queens, NY is looking for a proactive entry level System & Network Administrator. In this role, you'll support daily IT operations, maintain network performance, and assist with hardware troubleshooting. Ideal candidates should have an associate degree in Computer Science or related fields and strong communication skills, with fluency in English and Chinese preferred. This full-time position offers a great opportunity to grow in the Information Technology field.

Qualifications

• Experience in a network support role is a definite plus.
• Solid understanding of protocols (TCP/IP, DNS, DHCP, VLANs).
• Fluency in English; Chinese (Cantonese) and Spanish are a plus.

Responsibilities

• Assist in troubleshooting network issues.
• Monitor network performance and respond to alerts.
• Maintain network equipment including routers and switches.
• Document and track network incidents using a ticketing system.
• Collaborate with senior technicians on network upgrades.

Skills

Networking concepts

Problem-solving skills

Communication skills

Team player

Education

Associate degree in Computer Science or related field

Tools

Network monitoring tools

Job description

Overview

Talent Acquisition | Employee Engagement I Ex-Apple | Ex- Dr.Martens I APAC I DE&I Strategies

Company Description: Our client is a well-established food wholesale company with over 30 years of operation in the United States. They are on a path of expansion and growth, backed by strong and stable capital, and are rated in the top 1% of all businesses by Dun & Bradstreet. The company values balanced relationships between the business, customers, and employees, and fosters long-term, trusting partnerships through responsible business practices and a collaborative corporate culture.

Job Overview

We are looking for a proactive entry level System & Network Administrator to join our IT team to support daily operations and enable teams to work effectively. You will assist in setting up, maintaining, and supporting our network infrastructure to ensure seamless connectivity and optimal network performance. You will also support basic hardware troubleshooting for the teams in the building.

Key Responsibilities

• Assist in troubleshooting network issues and provide timely technical support to end-users.
• Monitor network performance and respond to alerts to minimize downtime.
• Maintain network equipment including routers, switches, firewalls, and access points.
• Document and track network incidents and resolutions using a ticketing system.
• Collaborate with senior technicians to implement network upgrades and improvements.
• Participate in the installation and configuration of network hardware and software.
• Support basic hardware troubleshooting on a daily basis.

Key Requirements

• Associate degree or equivalent experience in Computer Science, Information Technology, or a related field.
• Experience in a network support role is a definite plus.
• Solid understanding of networking concepts, protocols, and technologies (e.g., TCP/IP, DNS, DHCP, VLANs).
• Experience with network monitoring tools and troubleshooting methodologies.
• Good problem-solving skills and the ability to work under pressure.
• Team player with good approachability and communication skills.
• Fluency in English and Chinese is a must (Cantonese is a plus); ability to communicate in Spanish is a plus.

Employment Details

• Location: Queens, NY
• Employment type: Full-time
• Seniority level: Entry level
• Job function: Information Technology
• Industry: Human Resources Services

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