Bilingual Internet Sales Associate - $42K-$70K

DARCARS Automotive Group; Rockville (MD); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Short-term and long-term disability

Life Insurance

Employee discounts on vehicle, parts,&

Community service initiatives

Job summary

DARCARS Automotive Group is seeking an Internet Representative to support our corporate team. You will manage digital inquiries, guide prospects through a needs analysis, and connect them with a sales manager for final processing.

The role emphasizes prompt follow-up and delivering an exceptional customer experience. You must be bilingual (English/Spanish), comfortable commuting between dealership locations, and proficient with Microsoft Office.

Qualifications

• Experience using a CRM to manage inquiries.
• Excellent listening, verbal, and written communication skills.
• Bilingual English/Spanish; ability to serve a diverse customer base.

Responsibilities

• Pull inquiries from the CRM and respond via phone, text, chat, or email.
• Serve as the first-level expert on products, services, and the DARCARS brand.
• Convert inquiries to dealership visits and set test-drive appointments.
• Adhere to customer communication scripts and ensure timely follow‑ups.

Skills

CRM

Microsoft Office

Communication skills

Bilingual English/Spanish

Tools

CRM system

Job description

DARCARS Automotive Group is seeking an Internet Representative to support our corporate team. You will manage digital inquiries, guide prospects through a needs analysis, and connect them with a sales manager for final processing.

The role emphasizes prompt follow-up and delivering an exceptional customer experience. You must be bilingual (English/Spanish), comfortable commuting between dealership locations, and proficient with Microsoft Office.