Bilingual Internet Sales & Appointment Agent

Berman Auto Group; United States; Vor Ort; USD 41.000 - 50.000; Vollzeit

Benefits dieser Stelle

Paid time off

Medical Insurance Options

Dental, Vision & Life Insurance

Disability Insurance

401K

Discounts on service & sales

Advancement opportunities

Zusammenfassung

Berman Kia in Lincolnwood, IL is hiring an Internet Sales BDC Agent to respond quickly to inquiries, contact potential clients, schedule appointments, and assure top-notch customer service. You will maintain CRM records and work with the sales team to reach dealership goals, while providing a smooth buying experience.

The role calls for prior BDC experience, strong communication, and bilingual English/Spanish abilities were highly valued.

Qualifikationen

• BDC experience is required.
• Bilingual in English and Spanish is highly preferred.
• Strong communication and interpersonal skills are essential.
• Ability to work in a fast-paced environment.
• Proficient with computer systems and CRM software.

Aufgaben

• Respond promptly to inbound sales and service inquiries via phone and email.
• Conduct outbound calls to generate interest and set appointments.
• Schedule and confirm sales and service appointments.
• Follow up with customers to ensure satisfaction and address concerns.
• Maintain and update customer information in the CRM system.
• Collaborate with the sales team to achieve dealership goals.
• Provide excellent customer service to enhance the customer experience.
• Track and report on sales activities and performance metrics.

Kenntnisse

BDC experience

Bilingual English/Spanish

Strong communication

Interpersonal skills

Fast-paced environment

Tools

CRM software

Jobbeschreibung

Berman Kia in Lincolnwood, IL is hiring an Internet Sales BDC Agent to respond quickly to inquiries, contact potential clients, schedule appointments, and assure top-notch customer service. You will maintain CRM records and work with the sales team to reach dealership goals, while providing a smooth buying experience.

The role calls for prior BDC experience, strong communication, and bilingual English/Spanish abilities were highly valued.