Internet Sales (BDC) Agent

Berman Chrysler Dodge Jeep Ram; Oak Lawn (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PTO Policy

Low-cost health insurance

Dental/ Vision options

Disability insurance

401K

Opportunities for advancement

Job summary

Berman Chrysler Dodge Jeep Ram in Oak Lawn, IL is seeking an Internet Sales BDC Agent to prompt inbound inquiries, schedule appointments, and support the sales team. The role emphasizes bilingual English/Spanish communication and high attention to customer service within a fast-paced dealership environment.

The position offers hourly pay, monthly bonuses, and a benefits package including PTO, health options, 401K, and opportunities for advancement.

Qualifications

• BDC experience is required.
• Bilingual in English and Spanish is highly preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficient with computer systems and CRM software.

Responsibilities

• Respond promptly to inbound sales inquiries via phone and email
• Conduct outbound calls to potential customers to generate interest and set appointments
• Schedule and confirm sales appointments for the sales team
• Follow up with customers to ensure satisfaction and address any concerns
• Maintain and update customer information in the CRM system
• Work collaboratively with the sales team to achieve dealership goals
• Provide excellent customer service to enhance customer experience
• Track and report on sales activities and performance metrics

Skills

BDC experience

Bilingual English/Spanish

Strong communication

Fast-paced environment

Tools

CRM software

CRM system

Job description

Job Description

Berman Chrysler Dodge Jeep Ram is looking for an Experience Internet Sales BDC Agent to add to the team!
Position: InternetSales BDC Agent
Location: Berman CDJR; Oak Lawn, IL
Pay: $18.00/HR + Competitive monthly bonuses ranging from an additional $500-$2,000 per month!
Schedule: Monday-Saturday; rotating weekday and Saturday off!

Bilingual in English and Spanish, highly preferred

• Competitive PTO Policy
• Multiple Low-Cost Medical Insurance Options
• Low-Cost Dental, Vision & Life Insurance Options
• Short Term & Long Term Disability
• 401K
• Opportunities for Advancement

Responsibilities:

• Respond promptly to inbound sales inquiries via phone and email
• Conduct outbound calls to potential customers to generate interest and set appointments
• Schedule and confirm sales appointments for the sales team
• Follow up with customers to ensure satisfaction and address any concerns
• Maintain and update customer information in the CRM system
• Work collaboratively with the sales team to achieve dealership goals
• Provide excellent customer service to enhance customer experience
• Track and report on sales activities and performance metrics

Qualifications:

• Previous BDC experience, required
• Bilingual in English and Spanish, highly preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficient with computer systems and CRM software

Additional Information

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.