Bilingual Internet Concierge - Appointments & CRM

Westkendalltoyota; Miami (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Time-Off

401(k) Retirement Plan with Employer Match

Paid Health, Gap, Life and AD&D Insurance

ASE certification reimbursement

Employee Discounts

Job summary

Westkendalltoyota is seeking an Internet Concierge to enhance customer engagement through effective communication and scheduling. The role involves making outbound calls, responding to inquiries, and utilizing CRM systems for follow-ups.

Successful candidates will have a high school diploma or GED, excellent bilingual communication skills, and the ability to work both independently and collaboratively. This position offers competitive compensation, benefits, and a supportive work environment.

Qualifications

• Must have excellent communication skills in English and Spanish.
• Knowledge of typing, email and general computer skills.
• Professional demeanor and appearance required.

Responsibilities

• Make outbound calls to schedule sales appointments.
• Answer incoming calls and internet inquiries to schedule appointments.
• Utilize CRM to follow up with unsold prospects.

Skills

Excellent communication skills in English and Spanish

General computer skills

Professional demeanor

Ability to work independently and as part of a team

Education

High school diploma or GED

Job description

Westkendalltoyota is seeking an Internet Concierge to enhance customer engagement through effective communication and scheduling. The role involves making outbound calls, responding to inquiries, and utilizing CRM systems for follow-ups.

Successful candidates will have a high school diploma or GED, excellent bilingual communication skills, and the ability to work both independently and collaboratively. This position offers competitive compensation, benefits, and a supportive work environment.