Bilingual Internet Concierge - Drive Sales Appointments

Bean Auto Group; Miami, Northern (FL, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Bean Automotive Group is seeking an Internet Concierge for Kendall Toyota in Miami, FL. The role focuses on driving sales appointments via outbound calls and responding to inquiries through CRM and email.

The candidate should be fluent in English and Spanish, with strong typing and computer skills. A high school diploma is required, and the position includes a five-day workweek with occasional weekends.

Qualifications

• High school diploma or GED and/or related experience.
• Excellent communication skills in English and Spanish.
• Professional demeanor and appearance.
• Knowledge of typing, email and general computer skills.
• Ability to work independently and as part of a team.
• Must be able to work a five day per week work week including some Saturdays and Sundays.
• Must be able to write and speak in both Spanish and English.

Responsibilities

• Makes outbound calls to schedule sales appointments.
• Answers incoming calls and internet inquiries to schedule sales appointments.
• Utilizes CRM to complete ongoing follow-up calls, emails and texts to unsold prospects
• Schedules follow-up contact if appointment is not fulfilled.
• Performs other job related duties as assigned.

Skills

Sales skills

CRM proficiency

Bilingual English/Spanish

Telephone etiquette

Education

High school diploma

Tools

CRM software

Email

Job description

Bean Automotive Group is seeking an Internet Concierge for Kendall Toyota in Miami, FL. The role focuses on driving sales appointments via outbound calls and responding to inquiries through CRM and email.

The candidate should be fluent in English and Spanish, with strong typing and computer skills. A high school diploma is required, and the position includes a five-day workweek with occasional weekends.