Bilingual Intake & Grants Compliance Coordinator

Council for Community and Economic Research; Northern (KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

LEDC is seeking a bilingual (English/Spanish) Intake Specialist & Grants Monitoring Coordinator in Saint Paul, MN. This role blends front-desk client service with coordination across business development, lending, agriculture programs, and grants monitoring to support program objectives.

The position reports to the Lending Director, is full-time and on-site, and requires strong organizational skills and a commitment to excellent client service.

Qualifications

• High school diploma or equivalent.
• Bilingual fluency in English and Spanish, both written and verbal.
• 1–2 years of experience in a front desk, customer service, or administrative role.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, Teams, and Planner.
• Strong written and verbal communication skills with professional interaction across clients, partners, and staff.
• Highly organized with attention to detail and ability to multitask in a fast-paced environment.
• Professional presence and commitment to client service.

Responsibilities

• Greet clients, visitors, and staff warmly and professionally to create a welcoming environment.
• Answer and route calls, emails, and inquiries.
• Address client and visitor needs promptly and escalate issues as needed.
• Provide accurate information and support to prospective clients and partners.
• Coordinate scheduling for meetings, workshops, trainings, and client appointments.
• Maintain intake forms, evaluation tools, and post-workshop questionnaires.

Skills

Bilingual English/Spanish

Communication skills

Organization & multi-tasking

Customer service mindset

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, Planner)

Job description

LEDC is seeking a bilingual (English/Spanish) Intake Specialist & Grants Monitoring Coordinator in Saint Paul, MN. This role blends front-desk client service with coordination across business development, lending, agriculture programs, and grants monitoring to support program objectives.

The position reports to the Lending Director, is full-time and on-site, and requires strong organizational skills and a commitment to excellent client service.