Bilingual Front Desk & Visitor Services Coordinator

Immigrant Law Center of Minnesota; Northern (KY); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

PTO

Sick leave

Holiday leave

Family leave

Health insurance

SIMPLE IRA

HSA/FSA

Remote stipend

Dues paid

Training budget

Pet benefits

Job summary

Immigrant Law Center of Minnesota is seeking a Front Desk Receptionist to welcome visitors, answer calls, route inquiries, and provide essential administrative support at our Saint Paul main office.

You will work closely with legal and administrative teams to ensure smooth daily operations, maintain organized systems, and uphold confidentiality with professionalism and care. A strong customer-service mindset is essential.

Qualifications

• Previous experience in professional administrative support, reception/front desk operations, or customer service.
• Experience in a legal-services environment preferred; non-profit or other client-facing professional office experience is also valuable.
• Proficiency with Microsoft Office applications including Word, PowerPoint, Excel, Outlook, Teams, and SharePoint.

Responsibilities

• Manage the organization’s main reception area, greet and direct guests, answer and route phone calls, and respond to general inquiries.
• Provide referrals and direct clients to appropriate ILCM services and resources; support scheduling and communications.
• Process mail, maintain a welcoming reception area, and assist with room reservations and calendar-related items.

Skills

Administrative support

Reception/front desk

Customer service

Microsoft Office

Strong communication

Time management

Detail-oriented

Independent work

Team collaboration

Tools

LegalServer

Case management systems

Job description

Immigrant Law Center of Minnesota is seeking a Front Desk Receptionist to welcome visitors, answer calls, route inquiries, and provide essential administrative support at our Saint Paul main office.

You will work closely with legal and administrative teams to ensure smooth daily operations, maintain organized systems, and uphold confidentiality with professionalism and care. A strong customer-service mindset is essential.