Bilingual Intake & Front Desk Coordinator

San Luis Obispo Legal Assistance Foundation; San Luis Obispo (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

San Luis Obispo Legal Assistance Foundation seeks a full-time intake coordinator to answer phones and emails from the community, screen callers for eligibility, and complete client intakes. The role supports the legal team under supervision and emphasizes confidentiality and respectful service.

Qualifications include bilingual Spanish/English, strong organizational skills, teamwork, and initiative. Proficiency with Outlook, Word, Excel, Adobe, and internet tools is expected.

Qualifications

• Bilingual Spanish/English required.
• Strong organizational skills and ability to work with others.

Responsibilities

• Answer phone calls and emails from community members seeking help.
• Screen callers for eligibility and complete client intakes.
• Provide referrals and perform conflicts checks using the case management system.
• Greet clients and assist with data collection for grants.
• Maintain front office operations and organize resource wall.

Skills

Bilingual Spanish/English

Organizational skills

Team collaboration

Independent initiative

Tools

Outlook

MS Word

MS Excel

Adobe

Internet

Job description

San Luis Obispo Legal Assistance Foundation seeks a full-time intake coordinator to answer phones and emails from the community, screen callers for eligibility, and complete client intakes. The role supports the legal team under supervision and emphasizes confidentiality and respectful service.

Qualifications include bilingual Spanish/English, strong organizational skills, teamwork, and initiative. Proficiency with Outlook, Word, Excel, Adobe, and internet tools is expected.