Bilingual Intake Coordinator: Trauma-Informed Care
Looking Glass Community Services
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Benefits offered by this job
Job summary
Looking Glass Community Services is hiring a Bilingual/Bicultural Intake Coordinator to join our agency in Oregon. This role serves as the first contact for individuals seeking behavioral health services, conducting screenings, verifying eligibility, and scheduling appointments while maintaining HIPAA-compliant documentation.
The ideal candidate is bilingual/bicultural with Latine/Hispanic lived experience, has 2+ years in secretarial or business-related roles, and holds a Bachelor’s in
Qualifications
- Bachelor's degree in a behavioral science field and 1 year of relevant work experience, or a combination of 3 years of relevant work, education, and experience.
- Bilingual/Bicultural with lived Latine/Hispanic experience; minimum two years' secretarial or business-related experience; bachelor's degree or equivalent.
- Experience with mental health or substance use disorders preferred.
- Familiarity with behavioral health terminology and referral processes.
- Experience using electronic health records (EHR) and Microsoft Office applications.
- Certified as a Qualified Mental Health Associate.
Responsibilities
- Serve as the first point of contact for individuals seeking behavioral health services.
- Conduct initial client screenings and assess service appropriateness.
- Verify eligibility and insurance; schedule appointments; ensure accurate intake documentation.
- Maintain confidentiality and HIPAA compliance; document in EHR.
- Support referrals to mental health and substance use treatment services.
Skills
Education
Tools
Job description
Looking Glass Community Services is hiring a Bilingual/Bicultural Intake Coordinator to join our agency in Oregon. This role serves as the first contact for individuals seeking behavioral health services, conducting screenings, verifying eligibility, and scheduling appointments while maintaining HIPAA-compliant documentation.
The ideal candidate is bilingual/bicultural with Latine/Hispanic lived experience, has 2+ years in secretarial or business-related roles, and holds a Bachelor’s in
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