Bilingual Intake & Administrative Coordinator

Chwckck; United States; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Retirement Plan

Paid Holidays

Winter Break

PTO

Job summary

Build WyCo in the United States seeks a smart, self-starting Intake Specialist & Administrative Support. This role helps external and internal customers, supports client intake, and enables efficient day-to-day operations. The team embraces a cloud-based, paperless environment, requiring comfort with modern tech tools.

The position is full-time, non-exempt, reporting to the Customer Service & Data Supervisor, with a focus on seamless, respectful customer experiences in homeownership initiatives.

Qualifications

• 2+ years' experience in the office setting or relevant experience (housing/community development service preferred).
• Proficiency in English & Spanish; ability to speak, read, and write in Spanish required; Burmese or Nepalese a plus.
• Proficiency with Outlook, SharePoint, Teams, Word, PowerPoint and Excel.
• Intermediate database experience (Salesforce and AppFolio preferred).
• Strong technology skills; multitasking and time management abilities.
• Ability to attend occasional after-hours meetings and events.

Responsibilities

• Intake Specialist: support intake process, gather information, and document referrals.
• Coordinate initial appointments and follow-ups; ensure smooth transitions through intake and counseling services.
• Administrative Support: handle clerical duties, mail, invoices, and audit paperwork; assist Home Repair Manager.

Skills

Bilingual English/Spanish

Microsoft Office

Communication

Time management

Multitasking

Tools

Salesforce

AppFolio

SharePoint

Teams

Outlook

Word

Excel

PowerPoint

Job description

Build WyCo in the United States seeks a smart, self-starting Intake Specialist & Administrative Support. This role helps external and internal customers, supports client intake, and enables efficient day-to-day operations. The team embraces a cloud-based, paperless environment, requiring comfort with modern tech tools.

The position is full-time, non-exempt, reporting to the Customer Service & Data Supervisor, with a focus on seamless, respectful customer experiences in homeownership initiatives.