Bilingual Intake & Admin Supervisor

Regional Center of the East Bay; San Leandro (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Vacation time

Sick days

Holidays

Kaiser insurance

Dental & vision

CalPERS retirement

Tuition reimbursement

Student loan forgiveness

Work from home

EAP

Job summary

Regional Center of the East Bay is seeking an Intake Administrative Supervisor to oversee the intake and assessment administrative staff, coordinate day-to-day workflow, and ensure timely intake and assessment services in Alameda and Contra Costa counties. You will monitor workload, train staff, and maintain accurate data in SANDIS and Intake Engine while safeguarding client records.

The ideal candidate holds a BA/BS in human services or related field (or equivalent experience), has staff

Qualifications

• BA/BS in human services or related field, or BA/BS in an unrelated field with 2 years of relevant experience.
• Experience supervising staff, including performance evaluation (preferred).
• Fluent in English; bilingual in Spanish, Korean, Tagalog, Vietnamese, Cantonese or Mandarin preferred.
• Strong MS Office (Word & Excel) skills.
• Excellent verbal and written communication and cultural awareness.

Responsibilities

• Supervise and train intake/assessment administrative staff.
• Coordinate day-to-day workflow to meet department objectives.
• Monitor workload and ensure timely completion of assignments.
• Maintain accurate data in SANDIS and Intake Engine; ensure HIPAA compliance.
• Oversee new software implementation for the intake/assessment team.
• Perform related duties as assigned.

Skills

Staff supervision

MS Office (Word, Excel)

Verbal & written communication

Bilingual (English + another language)

Cultural awareness

Education

BA/BS in human services or related field

Experience in human services with 2+ years

Tools

SANDIS

Intake Engine

Job description

Regional Center of the East Bay is seeking an Intake Administrative Supervisor to oversee the intake and assessment administrative staff, coordinate day-to-day workflow, and ensure timely intake and assessment services in Alameda and Contra Costa counties. You will monitor workload, train staff, and maintain accurate data in SANDIS and Intake Engine while safeguarding client records.

The ideal candidate holds a BA/BS in human services or related field (or equivalent experience), has staff