Bilingual Insurance Support Specialist (Spanish/English) – Part-Time

Ramonsinsurance; Los Angeles (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Job summary

Ramonsinsurance in Los Angeles, CA seeks a motivated Bilingual Customer Service Representative. This part-time role requires fluency in English and Spanish, solid office experience, and an ability to work in a fast-paced insurance environment.

You will handle inquiries about policies, coverage options, and claims, maintain records, and support colleagues with daily operations. Strong communication and teamwork are essential for success.

Qualifications

• Bilingual in English and Spanish required.
• At least 1 year of office experience, preferably in customer service.
• Insurance industry experience preferred; familiarity with terminology is a plus.
• Insurance license is preferred but not required; willingness to obtain one is necessary.
• Strong interpersonal and written/verbal communication skills.
• Comfortable with using multiple computer systems and software.

Responsibilities

• Provide exceptional customer service in English and Spanish via phone, email, and in-person interactions.
• Assist clients with questions about policies, coverage options, and claims processing.
• Maintain accurate records of client interactions and ensure timely follow-ups.
• Collaborate with team members to ensure efficient operations and high-quality service.
• Educate clients on products and services to help them make informed decisions.
• Support administrative tasks including data entry, filing, and scheduling appointments.

Skills

Bilingual English/Spanish

Customer service

Office experience

Communication skills

Teamwork

Computer systems

Tools

CRM/office software

Job description

Ramonsinsurance in Los Angeles, CA seeks a motivated Bilingual Customer Service Representative. This part-time role requires fluency in English and Spanish, solid office experience, and an ability to work in a fast-paced insurance environment.

You will handle inquiries about policies, coverage options, and claims, maintain records, and support colleagues with daily operations. Strong communication and teamwork are essential for success.