Bilingual Insurance Service Specialist — Policy & Payments

AAA; Arcadia (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage

401(K) with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is seeking an Insurance Service Specialist to support our insurance agents and members in branch offices. You will answer questions, take payments, counsel members, and make changes to existing Property & Casualty policies.

Responsibilities include policy maintenance, verifying new business, processing payments, updating member data, and filing. Qualifications include bilingual English/Spanish preferred, strong communication, and HS diploma.

Qualifications

• Bilingual English/Spanish is preferred.
• customer service experience is required.
• High school diploma or equivalent is required.
• Experience in a sales environment is preferred.
• Proficiency with Microsoft Office software is expected.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Maintenance and servicing of insurance policies
• Verifying new business applications
• Processing insurance and membership payments
• Updating electronic member information
• Maintaining filing systems and typing

Skills

Bilingual English/Spanish

Customer service

Sales experience

Communication skills

Education

High school diploma

Tools

MS Office

Job description

Auto Club Enterprises is seeking an Insurance Service Specialist to support our insurance agents and members in branch offices. You will answer questions, take payments, counsel members, and make changes to existing Property & Casualty policies.

Responsibilities include policy maintenance, verifying new business, processing payments, updating member data, and filing. Qualifications include bilingual English/Spanish preferred, strong communication, and HS diploma.