Insurance Service Specialist — Member Support & Policy Care

Auto Club Of Southern Calif; Santa Maria (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage

401(K) and Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club of Southern California is seeking an Insurance Service Specialist to provide friendly, accurate service to members and agents at our branch offices. You will assist members with questions, take payments, counsel on policies, and make changes to Property & Casualty coverages.

The role offers training and opportunities for career development within our best-in-class organization, emphasizing legendary service to our members.

Qualifications

• High school diploma or equivalent required.
• Experience working in a sales environment strongly preferred.
• Must be proficient in using Microsoft Office software products.
• A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer service.

Responsibilities

• Maintenance and servicing of insurance policies
• Verifying new business applications
• Processing insurance and membership payments updating electronic member information
• Maintaining filing systems and typing

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

License readiness

Education

High school diploma

Tools

Microsoft Office

Job description

Auto Club of Southern California is seeking an Insurance Service Specialist to provide friendly, accurate service to members and agents at our branch offices. You will assist members with questions, take payments, counsel on policies, and make changes to Property & Casualty coverages.

The role offers training and opportunities for career development within our best-in-class organization, emphasizing legendary service to our members.