Bilingual Insurance Sales & Service Advisor

Intact; United States; Hybride; USD 33 000 - 41 000; Plein temps

Avantages offerts par ce poste

Flexible work arrangements

Hybrid work model

Extra days off (up to 5 per year)

Résumé du poste

Qualifications

• 1 year of customer service experience in a call centre environment.
• Bilingual in French and English preferred.
• Excellent communication and empathy.
• Tech-savvy across various systems.
• Ability to multi-task and stay calm under pressure.

Responsabilités

• Advise customers on suitable insurance products and explain next steps.
• Analyze customer needs and cross-sell home and auto insurance.
• Handle inbound calls and deliver exceptional service.
• Process changes to payment methods in customer accounts.
• Respond to inquiries promptly and professionally.

Description du poste