Bilingual Insurance Office Receptionist | Growth & Licensing Support

Claudia Salmon-Getz State Farm Agent; Tempe (AZ); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Competitive pay

SIMPLE IRA

Health insurance

Life insurance

Paid time off

Company holidays

Licensing support

Career advancement

Job summary

Claudia Salmon-Getz State Farm Agent in Tempe, AZ is seeking a full-time Receptionist to create a welcoming, organized experience for customers who call or visit the office. You will support day-to-day operations, assist with routine requests, and help the team stay coordinated and responsive.

Candidates fluent or proficient in Spanish and English are encouraged to apply. Benefits include competitive pay, SIMPLE IRA with employer match, health and life insurance, paid time off, and paid holidays.

Qualifications

• Previous customer service, administrative, retail, or office experience preferred.
• Fluent or proficient in Spanish and English, preferred.
• Friendly and professional with strong communication skills.
• Organized, dependable, and able to manage multiple priorities.
• Strong attention to detail and consistent follow-through.
• Positive, team-oriented, and coachable attitude.
• Willingness to obtain required insurance licenses.

Responsibilities

• Welcome customers in person and answer incoming phone calls professionally
• Manage appointment scheduling, messages, and daily office communications
• Assist customers with routine questions, payments, billing inquiries, and service requests
• Direct more complex customer needs to the appropriate team member and ensure timely follow-up
• Document calls, customer conversations, and account updates accurately in the agency system
• Support the team with administrative tasks and help keep the office organized and running efficiently

Skills

Customer service

Communication

Bilingual

Organization

Detail oriented

Teamwork

License readiness

Job description

Claudia Salmon-Getz State Farm Agent in Tempe, AZ is seeking a full-time Receptionist to create a welcoming, organized experience for customers who call or visit the office. You will support day-to-day operations, assist with routine requests, and help the team stay coordinated and responsive.

Candidates fluent or proficient in Spanish and English are encouraged to apply. Benefits include competitive pay, SIMPLE IRA with employer match, health and life insurance, paid time off, and paid holidays.