Bilingual Insurance Customer Care Specialist for Growth

Tyra Ingram - State Farm Agent; Fort Worth (TX); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

401(k)

Performance bonus

Competitive salary

Career advancement

Paid time off

Signing bonus

Training & development

Job summary

Tyra Ingram - State Farm Agent in Fort Worth, TX is seeking a Customer Service Representative to deliver exceptional client experiences and support agency growth. You will handle inquiries, policy updates, and claims while maintaining accurate records and coordinating with team members.

The ideal candidate is bilingual in Spanish, detail-oriented, and has strong communication skills with prior customer service experience. A valid insurance license ahead of day one is required or pursued.

Qualifications

• Insurance license required ahead of first day.
• Bilingual Spanish preferred.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Multitasking

Job description

Tyra Ingram - State Farm Agent in Fort Worth, TX is seeking a Customer Service Representative to deliver exceptional client experiences and support agency growth. You will handle inquiries, policy updates, and claims while maintaining accurate records and coordinating with team members.

The ideal candidate is bilingual in Spanish, detail-oriented, and has strong communication skills with prior customer service experience. A valid insurance license ahead of day one is required or pursued.