Bilingual Insurance CSR: Growth, Training & Client Care

The Juris Agency; Bloomfield (NJ); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Paid Time Off (PTO)

Job summary

Allstate Insurance Agency in Bloomfield, NJ is seeking a Customer Service Representative to deliver exceptional service, process policy changes, and answer client questions. No prior insurance license is required at hire, but willingness to obtain a NJ Personal Lines license is stated as part of the role.

The position offers a base salary range of $37,500 to $45,000 plus bonuses and benefits, with a comprehensive benefits package including health, dental, vision, life, and retirement plans.

Qualifications

• Willingness to learn and be coachable.
• Strong communication and interpersonal abilities.
• Ability to multi-task and follow up effectively.
• Bi-lingual English/Spanish required.

Responsibilities

• Handle customer billing issues and respond to client inquiries.
• Process policy change requests and answer product questions.
• Greet customers warmly and build relationships to drive retention and upsell.
• Promote financial services products where appropriate.
• Maintain knowledge of company products and services.

Skills

Bilingual English-Spanish

Communication skills

Multi-tasking

Problem-solving

Coachability

Self-starter

License readiness

Job description

Allstate Insurance Agency in Bloomfield, NJ is seeking a Customer Service Representative to deliver exceptional service, process policy changes, and answer client questions. No prior insurance license is required at hire, but willingness to obtain a NJ Personal Lines license is stated as part of the role.

The position offers a base salary range of $37,500 to $45,000 plus bonuses and benefits, with a comprehensive benefits package including health, dental, vision, life, and retirement plans.