Bilingual Insurance CSR (English/Spanish)

Sonia Reyna-Farmers Insurance Agency; San Antonio (TX); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Zusammenfassung

The Sonia Reyna Farmers Insurance Agency in San Antonio, TX, is seeking a friendly, bilingual Customer Service Representative to deliver outstanding service for clients with insurance needs.

Ideal candidates are organized, customer-focused, and capable of multitasking in a fast-paced environment. Experience in insurance is a plus, but training will be provided to the right person. Mon-Fri schedule with PTO available and opportunities for career growth.

Qualifikationen

• Bilingual in English and Spanish.
• Customer-focused with strong communication skills.
• Organized, dependable, and detail-oriented.

Aufgaben

• Assist customers with policy changes, billing questions, and coverage inquiries.
• Answer inbound calls and provide timely, professional support.
• Communicate fluently in English and Spanish to assist a diverse client base.
• Review existing policies and identify opportunities for additional coverage when appropriate.
• Process policy updates and document customer interactions accurately.
• Work closely with the sales team to ensure a seamless client experience.
• Build strong relationships to encourage long-term customer retention.

Kenntnisse

Bilingual English/Spanish

Customer service

Organized

Tools

Policy management software

Jobbeschreibung

The Sonia Reyna Farmers Insurance Agency in San Antonio, TX, is seeking a friendly, bilingual Customer Service Representative to deliver outstanding service for clients with insurance needs.

Ideal candidates are organized, customer-focused, and capable of multitasking in a fast-paced environment. Experience in insurance is a plus, but training will be provided to the right person. Mon-Fri schedule with PTO available and opportunities for career growth.