A dedicated insurance agency is seeking a Customer Service Representative in San Antonio, TX. In this full-time role, you will provide exceptional service, answer inquiries, assist with policy changes, and process claims. Ideal candidates will possess strong communication skills, attention to detail, and prior customer service experience. A bilingual (Spanish) background is preferred. The position offers a competitive salary, bonuses based on performance, and opportunities for advancement in a supportive agency environment.
Qualifications
Strong communication and interpersonal skills.
Ability to multitask and maintain attention to detail.
Previous experience in customer service is preferred.
Bilingual in Spanish is a plus.
Responsibilities
Answer customer inquiries and provide policy information.
Assist with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Skills
Communication and interpersonal skills
Detail-oriented
Multitasking
Bilingual Spanish
Job description
A dedicated insurance agency is seeking a Customer Service Representative in San Antonio, TX. In this full-time role, you will provide exceptional service, answer inquiries, assist with policy changes, and process claims. Ideal candidates will possess strong communication skills, attention to detail, and prior customer service experience. A bilingual (Spanish) background is preferred. The position offers a competitive salary, bonuses based on performance, and opportunities for advancement in a supportive agency environment.