Bilingual Insurance Support Specialist

Sonia Reyna-Farmers Insurance Agency; San Antonio (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Vision Insurance

Life Insurance

Dental Insurance

Health Insurance

Hands on Training

Career Growth Opportunities

Mon-Fri Schedule

Job summary

Sonia Reyna - Farmers Insurance Agency is seeking a Bilingual Customer Service Representative to assist clients with insurance needs and build strong relationships. You will handle billing, claims, and policy updates while communicating in English and Spanish to support diverse customers.

The role emphasizes customer service, training, and growth within a professional Farmers Insurance agency environment. Join a team focused on client satisfaction and career advancement.

Qualifications

• Bilingual skills preferred but not required.
• Property and Casualty license is required.
• Experience in insurance is preferred but not mandatory.

Responsibilities

• Service existing clients with billing, claims, and policy changes.
• Communicate with customers in both English and Spanish.
• Cross-sell additional products to help families protect what matters most.
• Support agency growth by retaining and upselling clients.
• Be a trusted point of contact for customers.

Skills

Bilingual skills

Education

Property and Casualty license

Job description

Sonia Reyna - Farmers Insurance Agency is seeking a Bilingual Customer Service Representative to assist clients with insurance needs and build strong relationships. You will handle billing, claims, and policy updates while communicating in English and Spanish to support diverse customers.

The role emphasizes customer service, training, and growth within a professional Farmers Insurance agency environment. Join a team focused on client satisfaction and career advancement.