Bilingual Insurance Service Specialist - Licensing & Growth

Sfviv; West Palm Beach (FL); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Base Salary + Bonus Based on Performance

Paid holidays

Professional Licensing Support

Paid time off

Opportunity for advancement

Training & development

Job summary

A leading insurance agency in West Palm Beach seeks a detail-oriented Customer Service Representative to join their team. You will support customers with policy servicing, billing questions, and documentation. Success in this role requires strong communication skills, a reliable work ethic, and the ability to thrive in a fast-paced environment. Previous insurance experience is preferred along with a desire to learn. This position offers competitive compensation ranging from $38,000 to $50,000 annually and benefits including paid holidays and professional licensing support.

Qualifications

• Must hold an 4-40 or 2-20 license (or be willing to obtain one immediately).
• Previous insurance service experience preferred.
• Strong communication, professionalism, and problem-solving skills.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Handle billing questions, payments, cancellations, and underwriting requests.
• Support sales team with customer retention and client communication.

Skills

Strong communication

Professionalism

Problem-solving

Attention to detail

Multitasking

Education

4-40 or 2-20 license

Job description

A leading insurance agency in West Palm Beach seeks a detail-oriented Customer Service Representative to join their team. You will support customers with policy servicing, billing questions, and documentation. Success in this role requires strong communication skills, a reliable work ethic, and the ability to thrive in a fast-paced environment. Previous insurance experience is preferred along with a desire to learn. This position offers competitive compensation ranging from $38,000 to $50,000 annually and benefits including paid holidays and professional licensing support.