Bilingual Insurance Account & Service Rep

Durand Christian; Silver Spring, Northern (MD, KY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Job summary

Durand Christian, a State Farm Agent team, is hiring an Account Representative to deliver outstanding service to clients in Silver Spring. You will handle policy changes, billing questions, and account servicing while building lasting relationships with customers.

The role emphasizes bilingual communication (English and Spanish) and a proactive approach to identifying opportunities to offer additional State Farm products and services. Strong attention to detail and customer care are essential.

Qualifications

• Bilingual ability is essential for client communications.
• Strong communication and relationship-building skills.
• Ability to explain policies and product options clearly.

Responsibilities

• Build and maintain strong customer relationships through exceptional service.
• Assist customers with policy changes, billing questions, claims support, and account servicing.
• Conduct policy reviews to ensure customers have the coverage that best fits their needs.
• Educate customers about State Farm products and services.

Skills

Bilingual (English, Spanish)

Job description

Durand Christian, a State Farm Agent team, is hiring an Account Representative to deliver outstanding service to clients in Silver Spring. You will handle policy changes, billing questions, and account servicing while building lasting relationships with customers.

The role emphasizes bilingual communication (English and Spanish) and a proactive approach to identifying opportunities to offer additional State Farm products and services. Strong attention to detail and customer care are essential.