Account Representative - State Farm Agent Team Member

Durand Christian; Silver Spring, Northern (MD, KY); Hybrid; USD 40.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Zusammenfassung

Durand Christian, a State Farm Agent team, is hiring an Account Representative to deliver outstanding service to clients in Silver Spring. You will handle policy changes, billing questions, and account servicing while building lasting relationships with customers.

The role emphasizes bilingual communication (English and Spanish) and a proactive approach to identifying opportunities to offer additional State Farm products and services. Strong attention to detail and customer care are essential.

Qualifikationen

• Bilingual ability is essential for client communications.
• Strong communication and relationship-building skills.
• Ability to explain policies and product options clearly.

Aufgaben

• Build and maintain strong customer relationships through exceptional service.
• Assist customers with policy changes, billing questions, claims support, and account servicing.
• Conduct policy reviews to ensure customers have the coverage that best fits their needs.
• Educate customers about State Farm products and services.

Kenntnisse

Bilingual (English, Spanish)

Jobbeschreibung

Account Representative - State Farm Agent Team Member

Full Time in Silver Spring

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ROLE DESCRIPTION
Bilingual (English, Spanish) Sales Team Member
As a Client Account Representative of State Farm with Christian Durand - State Farm Agent, you will be the point of contact for many of our customers, providing outstanding service and building lasting relationships. You will assist clients with their insurance needs by answering questions, servicing existing policies, processing account changes, and identifying opportunities to recommend additional State Farm products and services. Success in this role requires excellent communication skills, attention to detail, and a passion for helping people protect what matters most.
We look forward to connecting with customer focused, empathetic professionals who are passionate about helping others and delivering exceptional service. If you're motivated, relationship driven, and eager to grow your career, we'd love to hear from you.
RESPONSIBILITIES

• Build and maintain strong customer relationships through exceptional service.
• Assist customers with policy changes, billing questions, claims support, and account servicing.
• Conduct policy reviews to ensure customers have the coverage that best fits their needs.
• Educate