Bilingual Insurance Account Rep — Remote + Commission

Richard Cossio Insurance Agency; Miami (FL); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

401(k) matching

Signing bonus

Job summary

Richard Cossio Agency is seeking an Insurance Account Representative to grow the agency by building strong relationships, guiding customers through coverage options, and acting as a liaison between client needs and the right agency teams. You’ll support new policy applications, changes, and renewals, follow up on leads, and provide outstanding service to help customers protect what matters.

Flexible work-from-home options are available and performance bonuses reflect your impact.

Qualifications

• Excellent communication and a customer-focused mindset.
• Outgoing, personable, and comfortable building relationships.
• Detail-oriented, organized, and able to multitask.
• Bilingual required (English/Spanish).
• Prior customer service or sales experience preferred.
• Base compensation plus commissions and bonuses.

Responsibilities

• Help customers with insurance product questions and coverage options
• Assist with new policy applications, changes, and renewals
• Follow up with leads and support sales through excellent customer service
• Respond quickly to customer inquiries and resolve issues professionally
• Keep accurate records of customer interactions and account activity

Skills

Communication skills

Interpersonal skills

Attention to detail

Bilingual

Customer service experience

Job description

Benefits:

• Bonus based on performance
• Paid time off
• Training & development
• 401(k) matching
• Signing bonus

As the Insurance Account Representative for Richard Cossio Agency, you’ll play a key role in our daily operations—and help customers succeed. You’ll grow the agency by building strong relationships, identifying opportunities, and acting as a liaison between customer needs and the right agency teams. Through proactive outreach and smart product recommendations, you’ll help improve customers’ protection and strengthen our business.

Grow your career while making a difference in your community. If you’re outgoing, attentive, and sales-minded, we’d love to have you on our team.

Responsibilities:

• Help customers with insurance product questions and coverage options
• Assist with new policy applications, changes, and renewals
• Follow up with leads and support sales through excellent customer service
• Respond quickly to customer inquiries and resolve issues professionally
• Keep accurate records of customer interactions and account activity

Qualifications:

• Strong communication and customer-focused attitude
• Outgoing, personable, and comfortable building relationships
• Detail-oriented, organized, and able to multitask
• Bilingual required (English/Spanish)
• Prior customer service or sales experience preferred
• Base compensation plus commissions and bonuses.

Flexible work from home options available.