Bilingual Installer Parts Specialist – Fast Deliveries

O'Reilly Automotive Stores, Inc.; Aiken (SC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Tuition Assistance

Career Growth

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers via the installer counter. The role oversees the daily activity of the delivery team to ensure accurate, timely deliveries and may involve front and retail counter support.

Desired: strong mechanics background, ASE certification, and Spanish bilingual abilities to best assist a diverse customer base. Equal opportunity employer with comprehensive benefits is highlighted.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Fluency in Spanish (preferred).
• ASE Certification is required.

Responsibilities

• Work with installers/professional customers to develop sales relationships.
• Take customer orders over the phone and online, invoice orders, pick and stage parts for delivery, and route delivery specialists for timely deliveries.
• Ensure delivery vehicles are serviced and inspected on schedule; log daily mileages in fleet devices.
• Collaborate with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
• Verify product and warranty parts are billed before pickup; ensure returns are credited promptly.
• Assist on front and retail counters; support backroom duties like stock and returns.
• Process customer labor claims quickly and efficiently.

Skills

Mechanics

Communication

Spanish

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers via the installer counter. The role oversees the daily activity of the delivery team to ensure accurate, timely deliveries and may involve front and retail counter support.

Desired: strong mechanics background, ASE certification, and Spanish bilingual abilities to best assist a diverse customer base. Equal opportunity employer with comprehensive benefits is highlighted.