Bilingual Inside Sales Representative

Lansing Building Products LLC; Little Rock (AR); On-site; USD 36,000 - 60,000; Full time

Job summary

Lansing Building Products LLC in Little Rock, AR, is seeking an Inside Sales professional to be the showroom's primary contact, handling inbound and outbound calls, quotes, and orders. You will develop product knowledge and provide exceptional service to customers while using our inventory system to fulfill orders and support inventory control.

This role requires bilingual English/Spanish proficiency, teamwork, and a strong customer-service mindset.

Qualifications

• Bilingual English/Spanish proficiency is required.
• Prior sales experience is preferred but not required.
• High integrity and commitment to customer service.
• Strong interest in sales and/or retail.
• Ability to work with customers both in a team and independently.
• Building products knowledge is a plus.
• Ability to lift and carry boxes weighing up to 70 pounds.
• Strong communication and interpersonal skills.

Responsibilities

• Embody the mission centered on respect, service and excellence.
• Be the showroom's primary contact for customers.
• Handle inbound/outbound calls and process orders.
• Prepare quotes for windows and exterior building products.
• Develop product knowledge and provide exceptional service.

Skills

Bilingual EN/ES

Sales interest

Customer service

Teamwork

Communication skills

Tools

Inventory system

Keyboard/computer skills

Job description

Inside Sales Responsibilities:

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

• Bilingual English / Spanish proficiency is required
• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills

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