Inside Sales Representative

Lansing Building Products LLC; St. Louis (MO); On-site; USD 42,000 - 52,000; Full time

Job summary

Lansing Building Products LLC is seeking an Inside Sales Representative to serve as the showroom’s primary contact for customers. You will handle inquiries, process orders, and prepare quotes for windows and exterior building products.

The role emphasizes exceptional customer service, product knowledge, and teamwork within a supportive environment. Some warehouse assistance may be required as needed.

Qualifications

• Experience in sales or retail is preferred but not required.
• Strong customer-service focus and integrity.
• Excellent communication and interpersonal skills.
• Ability to work both in a team and independently with customers.
• Proficiency with keyboard/computer systems.
• Willingness to take on new challenges and goals.
• Spanish language ability is a plus.

Responsibilities

• Be the primary contact for showroom visitors.
• Handle inbound/outbound calls and process orders.
• Prepare quotes based on architect plans for windows and exterior products.
• Develop product knowledge to provide excellent customer service.
• Fill customer orders using the inventory system and manage inventory.
• Assist in warehouse duties including loading/unloading materials as needed.
• Represent Lansing's values of respect, service, and excellence.

Skills

Customer service

Communication

Teamwork

Independent work

Computer skills

Goal oriented

Spanish helpful

Physical stamina

Job description

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities:

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills
• Bilingual / Spanish proficiency a plus