Inside Sales Representative

Lansing Building Products, LLC; Savannah, Northern (GA, KY); Hybrid; USD 35,000 - 60,000; Full time

Job summary

Lansing Building Products, LLC in Savannah, GA is seeking an Inside Sales Representative to serve as the main showroom contact and drive orders through excellent customer service. You will handle inbound/outbound calls, prepare quotes for windows and exterior building products, and maintain product knowledge to assist builders, remodelers, and homeowners.

This role collaborates with warehouse and sales teams to ensure accurate availability and timely fulfillment, while embracing Lansing's values

Qualifications

• Demonstrated integrity and commitment to customer service.
• Interest in sales/retail with previous experience or education.
• Ability to work well in a team and with customers.
• Proficient keyboard and monitor use.
• Willingness to learn product knowledge and processes.
• Ability to lift and carry building materials up to 70 pounds.
• Spanish proficiency is a plus.

Responsibilities

• Embody Lansing's mission and values: respect, service, excellence.
• Serve as primary showroom contact for customers.
• Handle inbound and outbound calls, answer inquiries and process orders.
• Prepare quotes for windows and exterior building products per architect plans.
• Develop knowledge of Lansing's products and services to assist customers.
• Use a national inventory system to fill orders and manage inventory.
• Assist in the warehouse with loading/unloading materials as needed.

Skills

Integrity

Customer service

Teamwork

Independent work

Computer skills

Sales interest

Multitasking

Communication

Spanish a plus

Tools

Inventory management system

General computer skills

Job description

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities:

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills
• Bilingual / Spanish proficiency a plus