Bilingual Inside Sales Pro – Customer Solutions

Poolcorp; Miami (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription drug coverage

401(k) with match

PTO & holidays

Life Insurance

Long-Term Disability Insurance

Parental Leave

Tuition programs

Bonus programs

Employee Stock Purchase Plan

Employee discounts

Job summary

POOLCORP, the world’s leading distributor of outdoor living products, is seeking an Inside Sales Associate in Miami Gardens, FL. You will assist customers in person and by phone, process orders, and help ensure a smooth sales and pickup experience.

The role offers a strong benefits package including medical, dental, vision, 401(k) with match, PTO and holidays, and bonuses tied to performance. Join a team that values service, teamwork, and growth opportunities.

Qualifications

• Must be 18 years of age or older.
• Excellent customer service attitude and comfortable interacting directly with customers for most of the day.
• Strong computer skills, including the ability to use basic computer systems and MS Office.
• Ability to safely move products weighing up to 100 lbs. using equipment such as a dolly.

Responsibilities

• Assists walk-in and phone customers with product questions, orders, and service needs.
• Accurately enters sales orders, generates invoices, and processes payments or credit authorizations according to company policy.
• Recommend products and solutions based on customer needs and product availability.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Provides an estimated date of delivery to the customer based on knowledge of the vendor’s production and delivery schedules.
• Pulls, stages, and distributes customer orders efficiently, including occasional use of an RF scanner.
• Restocks and replenishes showroom merchandise to maintain product availability and presentation.
• Cross-trains in receiving, shipping, and general warehouse duties to support overall branch operations.

Skills

Customer service

MS Office

Computer skills

Education

High School Diploma or GED

Tools

RF scanner

Job description

POOLCORP, the world’s leading distributor of outdoor living products, is seeking an Inside Sales Associate in Miami Gardens, FL. You will assist customers in person and by phone, process orders, and help ensure a smooth sales and pickup experience.

The role offers a strong benefits package including medical, dental, vision, 401(k) with match, PTO and holidays, and bonuses tied to performance. Join a team that values service, teamwork, and growth opportunities.