Bilingual Inside Sales Pro — Construction Materials

Foundation Building Materials; Oakdale (MN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/ FSA plans

Life and AD&D Insurance

Critical illness coverage

Hospital Indemnity

Legal Insurance Plan

401(k) with company match

Job summary

Foundation Building Materials (FBM) is seeking Inside Sales Professionals who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

Together with our team, FBM supports a broad range of construction projects nationwide and offers a comprehensive benefits package. The role requires bilingual English/Spanish communication and involves coordinating orders, quotes, and deliveries in a

Qualifications

• Bilingual: English/Spanish required.
• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.)
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily using proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise.
• Manage documentation and order details for large or complex projects.
• Coordinate deliveries with Operations staff.
• Coordinate purchase and delivery of special products.
• Must attend all required meetings in relation to sales and all company required training programs.
• Support our values in the stated areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers.

Job description

Foundation Building Materials (FBM) is seeking Inside Sales Professionals who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

Together with our team, FBM supports a broad range of construction projects nationwide and offers a comprehensive benefits package. The role requires bilingual English/Spanish communication and involves coordinating orders, quotes, and deliveries in a