Bilingual Inside Sales Coordinator (Mandarin/English)

Phihong USA; Fremont (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Paid time off, holidays

401(k) / retirement plan

Professional development opportunities

Job summary

PHIHONG USA, located in Fremont, is looking for a proactive Sales Coordinator to manage order flow, track shipments, and ensure timely delivery. This fully onsite position emphasizes communication with customers and internal teams, making excellent organizational skills essential.

The ideal candidate will have a Bachelor’s degree and 1-3 years of relevant experience, along with bilingual skills in English and Mandarin. The role offers health benefits, 401(k), and paid time off, reflective of PHIHONG's commitment to employee wellbeing.

Qualifications

• 1-3 years' experience in sales support, order management, or customer service.
• Excellent attention to detail and strong organizational skills.
• Effective verbal and written communication skills.

Responsibilities

• Receive, process, and monitor customer orders.
• Coordinate with production teams to confirm schedules.
• Liaise with logistics vendors to arrange transport and track shipments.

Skills

Attention to detail

Multitasking

Effective communication

Bilingual (English and Mandarin)

Proficiency with MS Office (Excel)

Education

Bachelor's degree in Business, Supply Chain, or related field

Tools

CRM systems

ERP software

Job description

PHIHONG USA, located in Fremont, is looking for a proactive Sales Coordinator to manage order flow, track shipments, and ensure timely delivery. This fully onsite position emphasizes communication with customers and internal teams, making excellent organizational skills essential.

The ideal candidate will have a Bachelor’s degree and 1-3 years of relevant experience, along with bilingual skills in English and Mandarin. The role offers health benefits, 401(k), and paid time off, reflective of PHIHONG's commitment to employee wellbeing.