Bilingual Ops & Logistics Specialist - Mandarin/Cantonese

KAM LEE YUEN TRADING CO INC; Hayward (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development

Employee discounts

Job summary

KLY Trading Company., Inc in Hayward, CA is seeking an Operations Support Specialist to keep daily operations running smoothly. The role requires strong bilingual communication in English and Mandarin, with Cantonese a plus.

You will assist in inventory paperwork, order processing, and coordinating logistics while supporting sales and data entry. The position is on-site, with health insurance, PTO, professional development, and employee discounts.

Qualifications

• Be able to read and write in Cantonese/ Mandarin (REQUIRED).
• High school diploma or equivalent; further education or certification is a plus.
• Experience in clerical work, customer service, or a related field.
• Familiarity with office procedures and basic accounting principles.
• Proficient in MS Office, especially Excel.

Responsibilities

• Process paperwork related to inventory, shipments, and orders.
• Assist in inventory management and record keeping.
• Support sales team with processing orders and inquiries.
• Handle incoming calls and direct communications.
• Maintain a clean, organized work environment.
• Coordinate logistics and delivery schedules.
• Perform data entry and update company databases.
• Collaborate with the team to improve efficiency and customer service.

Skills

Bilingual English/Mandarin

Cantonese reading/writing

Strong communication

Organizational skills

Education

High school diploma or equivalent

Tools

MS Office (Excel)

Job description

KLY Trading Company., Inc in Hayward, CA is seeking an Operations Support Specialist to keep daily operations running smoothly. The role requires strong bilingual communication in English and Mandarin, with Cantonese a plus.

You will assist in inventory paperwork, order processing, and coordinating logistics while supporting sales and data entry. The position is on-site, with health insurance, PTO, professional development, and employee discounts.