Inbound Customer Experience Specialist

Deluxe Corporation; Utah; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Healthcare (Medical, Dental, Vision)

Paid Time Off

Volunteer Time Off

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Job summary

Deluxe Corporation in Utah is seeking a customer service representative to handle inbound calls and deliver exceptional service. You will identify customer needs, suggest products and services, verify orders, and respond to inquiries using multiple databases to retrieve data.

The role requires basic computer knowledge; HS/GED with 1 year of customer service experience is preferred, and you must be at least 18 years old.

Qualifications

• Basic knowledge of computers.
• HS/GED and 1 year of Customer service.
• Must be 18 years of age or older.

Responsibilities

• Handle inbound customer service calls and provide timely, professional responses to inquiries.
• Identify customer needs, suggest products and services, and respond to order inquiries.
• Resolve product or service problems by selecting the appropriate action to expedite resolution while delivering a positive customer experience.

Skills

Basic knowledge of computers

Job description

Deluxe Corporation in Utah is seeking a customer service representative to handle inbound calls and deliver exceptional service. You will identify customer needs, suggest products and services, verify orders, and respond to inquiries using multiple databases to retrieve data.

The role requires basic computer knowledge; HS/GED with 1 year of customer service experience is preferred, and you must be at least 18 years old.