Inbound Customer Experience Specialist

Deluxe; Utah; Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Healthcare (Medical, Dental, Vision)

Paid Time Off, Volunteer Time Off, and

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Infertility Treatment, Adoption andSur

Tuition Reimbursement

Job summary

Deluxe in Utah is seeking an inbound customer service representative to handle calls and deliver professional responses to a variety of inquiries, ensuring a high-quality customer experience in every interaction. You will identify customer needs and propose suitable products and services.

Basic computer skills and a HS/GED with about 1 year of customer service experience are required, plus the ability to be 18 or older.

Qualifications

• Basic knowledge of computers.
• HS/GED and 1 year of Customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Identify the customer's needs and suggest products and services.
• Maintain and modify customer records using databases; verify and retrieve data.
• Resolve product or service problems to expedite resolution while delivering excellent customer experience.

Skills

Basic computer skills

Spanish bilingual preferred

Education

HS/GED

1 year of Customer service

Tools

Databases

Job description

Deluxe in Utah is seeking an inbound customer service representative to handle calls and deliver professional responses to a variety of inquiries, ensuring a high-quality customer experience in every interaction. You will identify customer needs and propose suitable products and services.

Basic computer skills and a HS/GED with about 1 year of customer service experience are required, plus the ability to be 18 or older.