Bilingual Immigration Front Desk Associate

LAW OFFICES OF KELVIN ROSADO; Glendale (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training & development

Job summary

LAW OFFICES OF KELVIN ROSADO in Glendale, CA is seeking a Receptionist (English/Spanish) to be the first point of contact for clients. The role involves greeting visitors, answering calls, scheduling appointments, and providing administrative support in a fast-paced immigration law office.

The ideal candidate is bilingual, well-organized, and customer-focused with strong communication skills. Must work on-site in Glendale; compensation is hourly with benefits including 401(k), health insurance

Qualifications

• Bilingual English/Spanish is required.
• Strong verbal and written communication skills are essential.
• Proficiency in Microsoft Office (Word, Excel) and general computer skills.
• Excellent telephone etiquette and customer service capabilities.
• Ability to stay organized, detail-oriented and multitask in a fast-paced environment.
• Previous receptionist or immigration law office experience is preferred.

Responsibilities

• Greet clients and visitors in a professional, courteous manner.
• Answer and direct incoming phone calls, emails, and messages promptly.
• Schedule appointments and maintain the office calendar.
• Assist clients with intake forms and collect preliminary case information.
• Direct case-related questions to the appropriate attorney or staff member.
• Provide administrative support to attorneys and paralegals as needed.
• Maintain accurate records and protect confidential client information.
• Keep the reception area organized and presentable.
• Accept and process client payments, provide receipts, and maintain payment records.
• Follow up with clients regarding outstanding balances and payment arrangements.

Skills

Bilingual English/Spanish

Verbal communication

Written communication

Multitasking

Customer service

Tools

Microsoft Office

Job description

LAW OFFICES OF KELVIN ROSADO in Glendale, CA is seeking a Receptionist (English/Spanish) to be the first point of contact for clients. The role involves greeting visitors, answering calls, scheduling appointments, and providing administrative support in a fast-paced immigration law office.

The ideal candidate is bilingual, well-organized, and customer-focused with strong communication skills. Must work on-site in Glendale; compensation is hourly with benefits including 401(k), health insurance