Bilingual Front Desk Receptionist – English/Spanish

LAW OFFICES OF KELVIN ROSADO; Glendale (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training & development

Job summary

LAW OFFICES OF KELVIN ROSADO in Glendale, CA seeks a bilingual Receptionist (English/Spanish) to be the first point of contact for clients. The role involves greeting visitors, answering calls, scheduling appointments, and providing administrative support in a fast-paced immigration law office.

The ideal candidate demonstrates professional communication, organization, and discretion, with a customer-service mindset. This is an in-person position at our Glendale office.

Qualifications

• Bilingual in English and Spanish (required).
• In-person work at Glendale office; remote work is not available.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word/Excel) and general computer skills.
• Excellent telephone etiquette and customer service skills.
• Strong organizational skills, attention to detail, and multitasking abilities.
• Ability to handle confidential information with discretion.
• Previous receptionist or immigration law office experience is preferred.

Responsibilities

• Greet clients and visitors in a professional, courteous, and welcoming manner.
• Answer and direct incoming phone calls, emails, and messages promptly.
• Schedule appointments and maintain the office calendar.
• Assist clients with intake forms and collect preliminary case information.
• Direct case-related questions to the appropriate attorney or legal staff member.
• Provide administrative support to attorneys and paralegals as needed.
• Maintain accurate records and handle confidential client information appropriately.
• Keep the reception area organized and presentable.
• Accept and process client payments, provide receipts, and maintain accurate payment records.
• Follow up with clients regarding outstanding balances, overdue payments, and payment arrangements.

Skills

Bilingual (English/Spanish)

Strong verbal communication

Strong written communication

Customer service

Multitasking

Tools

Microsoft Word

Microsoft Excel

Job description

LAW OFFICES OF KELVIN ROSADO in Glendale, CA seeks a bilingual Receptionist (English/Spanish) to be the first point of contact for clients. The role involves greeting visitors, answering calls, scheduling appointments, and providing administrative support in a fast-paced immigration law office.

The ideal candidate demonstrates professional communication, organization, and discretion, with a customer-service mindset. This is an in-person position at our Glendale office.