Bilingual Immigration Case Management Supervisor

Catholic Charities Of La; Los Angeles (CA); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Life Insurance

Retirement Plan (401a/403b)

Flexible Spending Account

Health Care Spending Account

Job summary

Esperanza Immigrant Rights Project, a program of Catholic Charities of Los Angeles, Inc., is seeking a Regular Full Time Case Management Supervisor in Los Angeles, CA. You will supervise four to five case managers who assist immigrants in proceedings and maintain an appropriate caseload.

Fluent English and Spanish are required. The role focuses on leadership, compliance with policies, and delivering holistic services to clients, including in-home visits and intake assessments.

Qualifications

• Bachelor's degree in social work or a related field.
• Four to six years of case management experience or equivalent education/experience.
• Fluency in English and Spanish or Mesoamerican.
• Counseling and assessment techniques.
• Principles and practices of organization and administration.

Responsibilities

• Provides leadership and oversees case management services. Supervises, assigns, plans and evaluates work of assigned caseworkers.
• Reviews and approves reports and any needed paperwork, submits detailed and thorough documentation in compliance with policies, and prepares required reports in a timely manner.
• Works cooperatively with Holistic Services Director and Program Director.
• Ensure staff are providing services in compliance with policies and procedures, and that staff are also in compliance with CCLA policies and procedures.
• Provide comprehensive intakes to clients to assess needs, goals, communicate expectations of the program and establish a strong, supportive relationship with the client.
• Interviews and evaluates applicants for services, and assesses and identifies needs and abilities of clients.
• As necessary and with supervisor approval, conduct in‑home/house visits with clients to assess placement needs, verify strategic goals and deliverables for each client.
• Assesses and identifies needs and abilities of clients.
• Works with other agencies to ensure clients receive all needed services. Links clients to existing agencies and community resources, including advocacy.
• Records client‑related information and compiles monthly statistics of services provided.
• Provide information and referrals that are culturally and financially appropriate to assist clients in maintaining basic needs and reaching self‑sufficiency.
• Maintain up‑to‑date programmatic knowledge, data of all services involving Esperanza clients.
• Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
• Performs related duties as required.

Skills

Fluent English & Spanish

Counseling and assessment

Organizational skills

Education

Bachelor's degree in social work

Job description

Esperanza Immigrant Rights Project, a program of Catholic Charities of Los Angeles, Inc., is seeking a Regular Full Time Case Management Supervisor in Los Angeles, CA. You will supervise four to five case managers who assist immigrants in proceedings and maintain an appropriate caseload.

Fluent English and Spanish are required. The role focuses on leadership, compliance with policies, and delivering holistic services to clients, including in-home visits and intake assessments.