Immigration Case Management Lead

CATHOLIC CHARITIES OF LOS ANGELES INC; Los Angeles (CA); On-site; USD 68,000 - 73,000; Full time

Benefits offered by this job

Life Insurance

Retirement Plan (401a/403(b))

Flexible Spending Account

HAS/Health Care Spending Account

Vacation 15 days/year

Sick time 10 days/year

Short- and Long-Term Disability

13 holidays/year

Public Service Loan Forgiveness

Cell phones for field work

Job summary

Esperanza Immigrant Rights Project, a program of Catholic Charities of Los Angeles, Inc., is seeking a Case Management Supervisor to oversee a team of case managers serving immigrants in Southern California. The role includes direct caseloads and leadership responsibilities within a nonprofit law‑firm environment.

Responsibilities include supervision, documentation, and collaboration with program leadership to ensure compliant service delivery and comprehensive client support.

Qualifications

• Bachelor's degree in social work or a related field.
• 4–6 years of case management experience or equivalent education and experience.
• Fluency in English and Spanish or Mesoamerican.

Responsibilities

• Provides leadership and oversees case management services. Supervises, assigns, plans and evaluates work of assigned caseworkers.
• Reviews and approves reports and any needed paperwork, submits detailed and thorough documentation in compliance with policies, and prepares required reports in a timely manner.
• Works cooperatively with Holistic Services Director and Program Director.
• Ensure staff are providing services in compliance with policies and procedures, and that staff are also in compliance with CCLA policies and procedures.
• Provide comprehensive intakes to clients to assess needs, goals, communicate expectations of the program and establish a strong, supportive relationship with the client.
• Interviews and evaluates applicants for services, and assesses and identifies needs and abilities of clients.
• As necessary and with supervisor approval, conduct in-home/house visits with clients to assess placement needs, verify strategic goals and deliverables for each client.
• Assesses and identifies needs and abilities of clients.
• Works with other agencies to ensure clients receive all needed services. Links clients to existing agencies and community resources, including advocacy.
• Records client-related information and compiles monthly statistics of services provided.
• Provide information and referrals that are culturally and financially appropriate to assist clients in maintaining basic needs and reaching self‑sufficiency.
• Maintain up‑to‑date programmatic knowledge, data of all services involving Esperanza clients.
• Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
• Performs related duties as required.

Skills

Case management experience

Bilingual English/Spanish

Counseling techniques

Assessment techniques

Organizational administration

Education

Bachelor's degree in social work or related field

Job description

Esperanza Immigrant Rights Project, a program of Catholic Charities of Los Angeles, Inc., is seeking a Case Management Supervisor to oversee a team of case managers serving immigrants in Southern California. The role includes direct caseloads and leadership responsibilities within a nonprofit law‑firm environment.

Responsibilities include supervision, documentation, and collaboration with program leadership to ensure compliant service delivery and comprehensive client support.