Bilingual Immigration Case Management Associate

Masany; Northern, New York (KY, NY); Hybrid; USD 30,000 - 33,000; Full time

Job summary

Masa in the South Bronx is seeking a Bilingual Program Associate to provide immigration case management, screenings, and referrals in person. The role supports Know Your Rights education and community education efforts while coordinating with immigration attorneys.

The position is full-time through 6/30/27 with potential extension, based in Masa’s offices in the South Bronx. Local travel to events may be required and strong bilingual skills are essential.

Qualifications

• High school diploma preferred, B.A. degree a plus.
• 1-3 years of relevant experience in social work/social services preferred.
• Strong administrative and organizational skills.
• Detail-oriented and highly organized.
• Excellent written and verbal communications and interpersonal skills.
• Proficiency in Microsoft Office and Google suite; familiarity with Salesforce a plus.
• Experience working with immigrant and indigenous speaking families a major plus.

Responsibilities

• Build relationships with community members, local schools and organizations to promote and recruit participants for Masa’s Pro Se Plus project.
• Support outreach efforts and develop communications materials.
• Manage immigration interest forms, waitlists, and case prioritization.
• Conduct intake assessments and immigration screenings; refer to providers.
• Enter data into Excel, Google Docs and Salesforce.
• Update educational materials reflecting policy changes.
• Conduct Know Your Rights presentations in various settings.
• Support Masa events and volunteer cross-training.
• Handle other activities as needed.

Skills

Detail-oriented

Strong administrative and morganiz…

Excellent written and verbal comms

Interpersonal skills

Experience with immigrant and indigene

Education

High school diploma (preferred)

B.A. degree a plus

Tools

Microsoft Office

Google Suite

Salesforce

Job description

Masa in the South Bronx is seeking a Bilingual Program Associate to provide immigration case management, screenings, and referrals in person. The role supports Know Your Rights education and community education efforts while coordinating with immigration attorneys.

The position is full-time through 6/30/27 with potential extension, based in Masa’s offices in the South Bronx. Local travel to events may be required and strong bilingual skills are essential.