Bilingual Human Resources Manager

Marketing Alliance Group; Boyce (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Marketing Alliance Group is seeking an HR professional to join our team in a hands-on, business‑minded role. The ideal candidate will administer HR policies across multiple sites, handle employee relations and investigations, and partner with leaders on performance and development strategies.

This role supports workforce planning, training, safety initiatives, and recruitment for hourly and salaried staff. Strong communication and bilingual English/Spanish skills are preferred.

Qualifications

• Bachelor's degree in HR, Business Administration, or related field.
• 3–5 years of HR experience in manufacturing/multi-site environment.
• Bilingual in English and Spanish preferred.
• Strong knowledge of Microsoft Office.
• Ability to learn HRIS systems.

Responsibilities

• Administers and implements company-wide HR policies, procedures, and programs across assigned locations.
• Serves as the primary point of contact for employee relations, conducts investigations, counsels employees and managers, and recommends resolutions.
• Partners with leaders to provide guidance on performance management, employee development, disciplinary actions, and organizational effectiveness.
• Supports workforce planning and succession planning efforts in partnership with business leaders and HR leadership.
• Ensures employees complete required training, including safety, compliance, and development programs.
• Supports recruitment and talent management initiatives for hourly and salaried positions, including onboarding coordination.
• Conducts new hire orientation and supports employee engagement, recognition, and retention initiatives.
• Maintains employee records, HR documentation, and required reports in accordance with policies and legal requirements.
• Supports safety initiatives by maintaining safety-related records and partnering with operations leaders to promote a safe work environment.
• Administers and supports HR programs including compensation, benefits, leave administration, talent management, training and development, employee recognition, and compliance initiatives.
• Responds to employment-related inquiries and provides practical solutions and recommendations.
• Participates in investigations, disciplinary actions, and terminations, ensuring consistency and compliance.
• Maintains compliance with employment laws and regulations and assists with policy development and implementation.
• Builds strong relationships with business leaders and serves as a trusted advisor on people-related matters.
• Maintains knowledge of HR trends and best practices to improve HR processes and programs.
• Leads or participates in special projects and performs other duties as assigned.

Skills

Employee relations

Performance management

Team collaboration

Multitasking

Communication

Bilingual English/Spanish

Education

Bachelor's degree in HR/Business Admin

Tools

Microsoft Office

HRIS

Job description

Our Company is looking for an HR professional who combines strong HR expertise with sound business judgment and a hands‑on approach. This individual has the confidence to challenge thinking when necessary, influence leaders toward the right decision, and navigate complex employee and business issues with professionalism and integrity. They are proactive, resilient, and solutions-oriented, comfortable working in the gray, and willing to step outside traditional HR boundaries to support the business. They take ownership, build strong relationships with both leadership and employees, and consistently find ways to add value while driving positive outcomes for both employees and the organization.

Job Duties/Responsibilities:

• Administers and implements company‑wide human resources policies, procedures, and programs across assigned locations.
• Serves as the primary point of contact for employee relations matters, conducting investigations, counseling employees and managers, and recommending appropriate resolutions; escalates complex or high‑risk matters as needed.
• Partners with leaders to provide guidance on performance management, employee development, disciplinary actions, and organizational effectiveness.
• Supports workforce planning and succession planning efforts in partnership with business leaders and HR leadership.
• Ensures employees complete required training, including safety, compliance, and development programs.
• Supports recruitment and talent management initiatives to include the creation of job descriptions, onboarding coordination, employee development, and retention programs for hourly and salaried positions.
• Conducts new hire orientation and supports employee engagement, recognition, and retention initiatives.
• Maintains employee records, HR documentation, and required reports in accordance with company policies and legal requirements.
• Supports safety initiatives by maintaining safety‑related records and partnering with operations leaders to promote a safe work environment.
• Administers and supports HR programs including compensation, benefits, leave administration, talent management, training and development, employee recognition, and compliance initiatives.
• Responds to employment‑related inquiries from applicants, employees, and supervisors and provides practical solutions and recommendations.
• Participates in investigations, disciplinary actions, and terminations, ensuring consistency, fairness, and compliance.
• Maintains compliance with federal, state, and local employment laws and regulations and assists with policy development and implementation.
• Builds strong relationships with business leaders and serves as a trusted advisor on people‑related matters.
• Maintains knowledge of HR trends, employment law updates, and best practices to continuously improve HR processes and programs.
• Leads or participates in special projects and performs other duties as assigned.

Requirements:

• Bilingual skills in English and Spanish preferred
• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Minimum of 3-5 years of progressive Human Resources experience, preferably in a manufacturing, industrial, or multi‑site environment.
• Strong working knowledge of the Microsoft Office (Word, Excel, etc.)
• Ability to learn how to effectively use HRIS systems
• Demonstrated ability to work independently and with others in a team environment.
• Strong written and verbal communication skills with the ability to utilize the tact and diplomacy required to foster a team environment while keeping projects on schedule and budget.
• Ability to multi‑task in a fast paced, deadline driven environment, as well as a strong attention to detail and accuracy.

Supervision Received:

Works with minimal supervision. Typically, will work independently and is expected to notify manager with questions and issues.

Qualifications:

• Demonstrated ability to influence business leaders to make decisions that align with company values, compliance requirements, and long‑term business success, even when the recommended path may be the more difficult one.
• Comfortable operating in a fast‑paced environment with ambiguity and changing priorities; able to assess situations using sound judgment rather than a strictly black‑and‑white approach.
• Experience managing employee relations, performance management, investigations, and compliance‑related activities.
• Understanding of human resources principles and practices, including employment law, EEO compliance, benefits administration, retention, employee development, and workplace safety.
• Self‑starter with strong initiative, drive, and follow‑through; proactively identifies issues, opportunities, and solutions without requiring constant direction.
• Proven ability to think critically, solve problems, and present practical recommendations that balance employee and business needs.
• Willingness to roll up sleeves and support operational needs beyond traditional HR responsibilities when necessary to help the business achieve its goals.
• Strong business partnership mindset with a customer‑service approach and commitment to getting the job done.
• Ability to build credibility, trust, and effective working relationships at all levels of the organization.
• Excellent communication, presentation, interpersonal, and conflict‑resolution skills.
• High level of proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Ability to manage multiple priorities in a fast‑paced, deadline‑driven environment while maintaining a high degree of accuracy and attention to detail.
• Administers and supports HR programs including compensation, benefits, leave administration, talent management, training and development, employee recognition, and compliance initiatives.
• Responds to employment‑related inquiries from applicants, employees, and supervisors and provides practical solutions and recommendations.
• Participates in investigations, disciplinary actions, and terminations, ensuring consistency, fairness, and compliance.
• Maintains compliance with federal, state, and local employment laws and regulations and assists with policy development and implementation.
• Builds strong relationships with business leaders and serves as a trusted advisor on people‑related matters.
• Maintains knowledge of HR trends, employment law updates, and best practices to continuously improve HR processes and programs.
• Leads or participates in special projects and performs other duties as assigned.

Physical Requirements:

Sitting: Frequent sitting at a desk working on a computer.

Lifting: Occasionally raises objects from a lower to a higher position or moves objects horizontally from position-to position. Weight is usually less than 20 lbs.

Push/Pull: Occasionally uses upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. Weight is usually less than 20 lbs.

Reaching: Extends hand(s) and arm(s) in any direction. Weight is usually less than 20 lbs.

Standing: Standing for moderate levels of time. Infrequently more than 30 minutes at a time.

Walking: Moving about on foot to accomplish tasks. In frequently more than 30 minutes at a time.