Bilingual Housing Stability Navigator & Resource Liaison

Community Action Organization; Tigard (OR); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Community Action Organization in Washington County is seeking a Housing Stability Resource Navigator/Liaison to conduct comprehensive assessments and provide crisis intervention services for low-income households. The role requires fluent Spanish and strong collaboration with local partners to connect clients with Rent and Utility assistance, CARE, and health resources.

Ideal candidates will have a High School Diploma, 3+ years in eligibility determination, and experience navigating diverse

Formación

• Minimum of a High School Diploma/Equivalent with at least 3 years in eligibility determination.
• Bilingual in Spanish (verbal and written) required.
• Experience de-escalating crisis situations and providing trauma-informed client services.

Responsabilidades

• Conduct phone-based or face-to-face comprehensive assessment interviews with low-income Washington County households.
• Independently provide on-site crisis intervention and make immediate, independent decisions based on presenting client needs.
• Determine eligibility and initiate referrals for Rent Assistance, Utility Assistance, CARE Assessment, Community Connect, and Oregon Health Plan navigation.
• Allocate resources to households based on assessment results and knowledge of Community Action and Washington County resources.
• Function independently as part of an interdisciplinary team with staff from partner agencies (e.g., Providence, Family Justice Center).
• Provide services to individuals and families outside of the main office to promote equitable access.
• Maintain real-time, accurate, complete, and confidential records, including data entry into multiple databases.
• Maintain understanding of eligibility requirements for all Community Action and partner programs.

Conocimientos

Bilingual in Spanish

Crisis intervention

Eligibility determination

Data entry accuracy

Interdisciplinary teamwork

Driver's license

Educación

High School Diploma/Equivalent

Herramientas

MS Word

Excel

Outlook

Descripción del empleo

Community Action Organization in Washington County is seeking a Housing Stability Resource Navigator/Liaison to conduct comprehensive assessments and provide crisis intervention services for low-income households. The role requires fluent Spanish and strong collaboration with local partners to connect clients with Rent and Utility assistance, CARE, and health resources.

Ideal candidates will have a High School Diploma, 3+ years in eligibility determination, and experience navigating diverse