Bilingual Hospitality Account Manager

LE002 MasterCorp Commercial Services, LLC; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay at All Levels

401(k) Retirement Plan with Company M​

Paid Vacation and Sick Time

Medical, Dental and Vision Benefits

Company-Paid Life Insurance and Short‑

Tuition Reimbursement

Piece Rate Pay for Housekeepers

Job summary

MasterCorp, Inc. is seeking an Account Manager to ensure services meet customer expectations across our hospitality portfolio.

You will conduct regular site visits, coordinate inspections, and maintain strong client relationships while ensuring quality and compliance with contracts. The role involves preparing reports, assisting with payroll and budgets, and supporting area managers with tools and supplies to keep sites operating smoothly.

Qualifications

• Associate’s Degree or equivalent; two years of management experience.
• Clear written and verbal communication; bilingual abilities advantageous.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Regularly perform customer site visits/inspections and maintain strong client relationships.
• Submit daily reports based on visits and communications regarding services.
• Respond to customer emails promptly and accurately.
• Perform tenant visits and inspections and relay results to Area Managers.
• Follow up on visits to ensure issues are resolved promptly.
• Assist with payroll oversight and budget management for each building.
• Provide necessary supplies and tools for each jobsite.
• Manage monthly supplies orders to stay within budgets.
• Maintain continuous communication with Area Managers to ensure contracted services.

Skills

Decision Quality

Directs Work

Builds Effective Teams

Being Resilient

Instills Trust

Customer Focus

Drives Results

Education

Associate’s Degree or equivalent

Two years of progressive management responsibility

Tools

Microsoft Office Suite

Job description

MasterCorp, Inc. is seeking an Account Manager to ensure services meet customer expectations across our hospitality portfolio.

You will conduct regular site visits, coordinate inspections, and maintain strong client relationships while ensuring quality and compliance with contracts. The role involves preparing reports, assisting with payroll and budgets, and supporting area managers with tools and supplies to keep sites operating smoothly.