Bilingual Home Health Support Specialist

Pride P H C Services Inc; San Antonio (TX); Presencial; USD 23.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Multiple Medical Plans to Choose From

Dental plan

Vision plan

Short-term Disability

Life/AD&D Insurance

Competitive pay rates

Employee recognition

Descripción de la vacante

Pride PHC Services Inc in San Antonio, TX is seeking a Bilingual Full-Time Home Health Support Specialist to work in-office, Monday through Friday, 8:00am–5:00pm. Manage a caseload of 150–200 clients/attendants and coordinate with Field Supervisors and Admin to ensure services stay within authorized hours.

Fluency in English and Spanish is required. Prior office and health care experience is preferred. We offer comprehensive medical plans, paid holidays, and opportunities for recognition.

Formación

• Must be at least 18 years old.
• Must have previous office experience.
• Previous health care experience preferred.
• VESTA or PAS experience preferred.
• Fluent bilingual (English and Spanish).

Responsabilidades

• Capable of managing a caseload of 150 - 200 Clients/Attendants.
• Communicate and work effectively with Field Supervisors and Admin team.
• Ensure clients receive services on an ongoing basis for authorized hours allowed.
• Ability to problem solve and remain calm in escalated situations.
• Process daily timekeeping for attendants through EVV system.
• Assist with incoming calls.
• Assist with resolving payroll disputes.
• Ability to communicate effectively in writing and verbally.
• Complete weekly caseload reports.
• Ensure client services and attendants remain compliant with state regulations.
• Perform general office duties as assigned by Admin team.

Conocimientos

Bilingual (English/Spanish)

Communication

Office coordination

Herramientas

EVV

VESTA

UKG

Descripción del empleo

Currently Looking for a Bilingual Full Time Home Health Support Specialist in San Antonio, TX 78216 (In Office Position)

Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking company where creativity is encouraged? Then the Support Specialist position is for you!

In Office position (Monday through Friday (8:00am-5:00 p.m.))

Full-Time w/ benefits and paid holidays

Pay Rate per Hour: $17.00 to $18.50 (depending on experience)

Benefits:

Multiple Major Medical Plans to Choose From

• Dental plan
• Vision plan
• Short-term Disability
• Life/AD&D Insurance
• Competitive pay rates
• Employee recognition

Choice of one or all:

• Multiple Medical plans to choose from
• Dental plan
• Vision plan
• Short-term Disability
• Life/AD&D Insurance

Timekeeping and Data Entry tasks may include:

• Capable of managing a caseload of 150 - 200 Clients/Attendants
• Communicate and work effectively with Field Supervisors and Admin team
• Ensure clients receive services on an ongoing basis for authorized hours allowed
• Ability to problem solve and remain calm in escalated situations
• Process daily timekeeping for attendants through EVV system
• Assist with incoming calls
• Assist with resolving payroll disputes
• Ability to communicate effectively written and verbal
• Complete weekly caseload reports
• Ensure client services and attendants remain in compliance according to state regulations
• EVV, VESTA and UKG knowledge a bonus
• Perform general office duties as assigned by Admin team
• Ability to work general office equipment - phone, fax, copy, scanner, and computer

Requirements:

• Must be at least 18 years old
• Must have previous office experience
• Previous Health Care experience preferred
• VESTA or PAS experience preferred
• Fluent Bilingual (English and Spanish)

Work for a company that treats everyone with Honor and Kindness

Choose Pride PHC Services,