Bilingual Home Health Support Specialist

Pride PHC Services; San Antonio (TX); Sur place; USD 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

Dental plan

Vision plan

Short-term Disability

Life/AD&D Insurance

Competitive pay rates

Employee recognition

Résumé du poste

Pride PHC Services in San Antonio, TX is seeking a Bilingual Full-Time Home Health Support Specialist in-office from 8:00am to 5:00pm, Monday through Friday. The role involves managing a caseload of 150-200 clients/attendants, handling timekeeping, data entry, and coordinating with field supervisors and admin staff to ensure ongoing services for authorized hours.

Required are at least 18 years old, prior office experience, and fluent English and Spanish.

Qualifications

• Minimum 18 years old and prior office experience.
• Healthcare experience preferred; bilingual required.
• Fluent in English and Spanish (written and verbal).
• Capable of handling a caseload of 150–200 clients/attendants.
• Strong communication and problem-solving skills.

Responsabilités

• Timekeeping and data entry tasks for attendants, using EVV systems.
• Coordinate with Field Supervisors and Admin team to ensure services for authorized hours.
• Assist with incoming calls and payroll dispute resolution.
• Prepare weekly caseload reports and ensure regulatory compliance.
• Perform general office duties and operate standard office equipment.

Connaissances

Bilingual English/Spanish

Time management

Communication

Office experience

Customer service

Data entry

Outils

EVV knowledge

VESTA

PAS

UKG

Description du poste

Currently Looking for a Bilingual Full Time Home Health Support Specialist in San Antonio, TX 78216 (In Office Position)

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking company where creativity is encouraged? Then the Support Specialist position is for you!

In Office position (Monday through Friday (8:00am-5:00 p.m.)

Full-Time w/ benefits and paid holidays

Pay Rate per Hour: $17.00 to $18.50 (depending on experience)

Benefits:

Multiple Major Medical Plans to Choose From

• Dental plan
• Vision plan
• Short-term Disability
• Life/AD&D Insurance
• Competitive pay rates
• Employee recognition

Choice of one or all:

• Multiple Medical plans to choose from.
• Dental plan
• Vision plan
• Short-term Disability
• Life/AD&D Insurance

Timekeeping and Data Entry tasks may include:

• Capable of managing a caseload of 150 - 200 Clients/Attendants
• Communicate and work effectively with Field Supervisors and Admin team
• Ensure clients receive services on an ongoing basis for authorized hours allowed
• Ability to problem solve and remain calm in escalated situations
• Process daily timekeeping for attendants through EVV system
• Assist with incoming calls
• Assist with resolving payroll disputes
• Ability to communicate effectively written and verbal
• Complete weekly caseload reports
• Ensure client services and attendants remain in compliance according to state regulations
• EVV, VESTA and UKG knowledge a bonus
• Perform general office duties as assigned by Admin team
• Ability to work general office equipment - phone, fax, copy, scanner, and computer

Requirements:

• Must be at least 18 years old
• Must have previous office experience
• Previous Health Care experience preferred.
• VESTA or PAS experience preferred
• Fluent Bilingual (English and Spanish)

Work for a company that treats everyone with Honor and Kindness