Bilingual Home Health Scheduling Specialist

Working Nurses Healthcare, llc.; Florida; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Working Nurses Home Health Agency in Broward County is seeking an organized Scheduling Coordinator to manage patient visits, coordinate care with nurses and therapists, and ensure timely delivery of services in an in-office role, Monday through Friday 8:30am-5:30pm.

The ideal candidate has 1-2 years in scheduling in healthcare, Spanish bilingual, and familiarity with KanTime; you will handle calls, emails, and HIPAA-compliant documentation while delivering excellent patient service.

Qualifications

• Previous experience in home health scheduling or related healthcare required.
• 1-2 years in a scheduling role, where you manage patients’ schedules, preferably in healthcare.
• Strong understanding of insurance terminology, benefits, and healthcare coverage.
• Excellent analytical skills and attention to detail.
• Ability to work effectively in a fast-paced and demanding environment.
• Strong written and verbal communication skills.
• Experience working in a home health agency or similar healthcare setting is preferred.
• Bilingual in Spanish required.
• Must be able to work effectively in an in-office setting.
• Experience or knowledge of KanTime software a plus

Responsibilities

• Schedule patient visits and home health care services according to care plans and patient needs.
• Coordinate with field staff, including nurses, therapists, and other caregivers, to ensure appropriate patient coverage.
• Ensure proper documentation for scheduling, changes, and patient updates in the system.
• Communicate with patients, families, and medical professionals to confirm visits and resolve any scheduling conflicts or concerns.
• Handle incoming calls, emails, and other inquiries with excellent customer service.
• Prioritize patient needs in a high-pressure environment.
• Adhere to all company policies, Medicare regulations, and HIPAA
• Monitors clinicians’ schedules to maintain a productive workload.
• Monitors scheduling reports to ensure schedule and visit accuracy

Skills

Home health scheduling

Healthcare coordination

Insurance terminology

Analytical skills

Attention to detail

Communication skills

Spanish bilingual

KanTime

In-office work

Tools

KanTime

Job description

Working Nurses Home Health Agency in Broward County is seeking an organized Scheduling Coordinator to manage patient visits, coordinate care with nurses and therapists, and ensure timely delivery of services in an in-office role, Monday through Friday 8:30am-5:30pm.

The ideal candidate has 1-2 years in scheduling in healthcare, Spanish bilingual, and familiarity with KanTime; you will handle calls, emails, and HIPAA-compliant documentation while delivering excellent patient service.