Bilingual HOA Administrative Specialist

Access Management Group; Celebration (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

Access Management Group seeks an organized administrative assistant to support Community and Portfolio Managers in Celebration, FL. The role serves as a primary contact for homeowners and Board Members and requires bilingual English/Spanish as a preferred asset.

Duties include handling communications, scheduling, ARC tracking, and meeting preparation. The ideal candidate offers 2+ years of admin experience, proficiency in Microsoft Office, familiarity with Vantaca, and strong customer service

Qualifications

• High school diploma or equivalent required.
• 2+ years administrative/clerical experience preferred.
• Experience in property management or HOA management preferred.
• Familiarity with HOA management software such as Vantaca preferred.

Responsibilities

• Receive calls and emails and respond as directed.
• Draft correspondence to homeowners, Board Members, committees, vendors, and stakeholders.
• Provide receptionist coverage as needed.
• Maintain Portfolio Manager’s schedule, calendar, and files.
• Assist with ARC applications, payments, and meetings; send follow-up.
• Prepare materials for Board meetings and newsletters.
• Maintain accurate homeowner and committee contact information.
• Support meetings, track requests, and follow up on outstanding items.

Skills

Bilingual English/Spanish

Strong written and verbal

Excellent organizational

Customer service orientation

Strong interpersonal

Dependability and accountability

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Vantaca knowledge

Job description

Access Management Group seeks an organized administrative assistant to support Community and Portfolio Managers in Celebration, FL. The role serves as a primary contact for homeowners and Board Members and requires bilingual English/Spanish as a preferred asset.

Duties include handling communications, scheduling, ARC tracking, and meeting preparation. The ideal candidate offers 2+ years of admin experience, proficiency in Microsoft Office, familiarity with Vantaca, and strong customer service