Bilingual Healthcare Inbound Support Specialist

Healthcare Support Staffing; Florida; Sur place; USD 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Referral bonus for successful placements

Résumé du poste

A national healthcare recruiting firm is seeking individuals to handle inbound calls from healthcare providers and members. Responsibilities include documenting calls and educating providers on self-service options. Experience in a call center is preferred, and bilingual candidates (English/Spanish) are highly favored. This is a 5-day work week, 8 hours per day, with shifts varying across Monday to Sunday. A referral bonus is available for successful placements of referred candidates.

Qualifications

• Experience in a call center environment preferred.
• Bilingual candidates (English / Spanish) highly preferred.

Responsabilités

• Take inbound calls from Provider offices, facilities, and member calls.
• Document providers and member calls.
• Educate providers on self-service options.
• Assist providers and members with questions or route them to the appropriate department.

Connaissances

Call Center Environment

Bilingual (English / Spanish)

Description du poste

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

• ·Take inbound calls from Provider offices, facilities, and member calls

• ·Documents providers and member calls

• ·Educates providers on our self-service options (learn more in training)

• ·Assists providers and members with questions or re-route them to appropriate department

Qualifications

Requirements:

Call Center Environment; Health Care exp is NOT required (but highly preferred!)

Preferred but not a MUST:

·Healthcare background in preferred

·Bilingual (English / Spanish) is HIGHLY preferred

Additional Information

Shift: Monday- Sunday: 8a-8p (shifts will vary- you must be available 7days a week after October 1st)

You will work a 5 day work week, 8 hours per day throughout every week

If you are not looking, but know someone who is interested and we place that person in this position, I will gladly pay a $50.00 referral bonus.

I look forward to hearing from you today.

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